Shipping & Return Policy

Shipping Policy

Last updated: January 2026

📍 Shipping Locations

HijabMart proudly ships orders across the United Kingdom. At this time, we do not offer international shipping.

⏱ Order Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or UK public holidays.

🚚 Delivery Time

Estimated delivery time within the UK is:

  • Standard Shipping: 3–7 business days

💷 Shipping Charges

Shipping costs are calculated at checkout and depend on your location and order size.

📦 Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking details (where applicable).

❗ Delivery Issues

If your order is delayed, damaged, or missing, please contact us within 48 hours of delivery, and we will assist you promptly.

📩 Contact Us

For shipping-related questions, email us at:
support@hijabmart.store

Returns & Refund Policy

Last updated: January 2026

🛍 Returns Eligibility

We accept returns within 7 days of delivery. To be eligible for a return:

  • Item must be unused and in original condition
  • Item must be in original packaging
  • Proof of purchase is required

❌ Non-Returnable Items

Due to hygiene and safety reasons, the following items are non-returnable:

  • Hijabs once worn or washed
  • Jewellery items
  • Sale or discounted items

🔄 Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos. We will arrange a replacement or refund where applicable.

💳 Refunds

Once your return is approved and inspected, refunds will be processed to your original payment method within 5–10 business days.

🚚 Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged or incorrect.

📩 Contact Us

For return or refund requests, please email us at:
support@hijabmart.store